When you have questions, requests, or difficulties, whether urgent or lower-priority, the Spindlemedia Tax Support portal is the best way to get the help you need. Not only do we have a fast, reliable ticket process, we also have an ever-growing library of user guides and other informational articles to help you with our applications. To get the most out of Spindlemedia Tax Support, you need to sign up! Here are the few simple steps to get you started.
1. Go to https spindlemedia.freshdesk.com and click the signup button.
2. Enter your first and last name and your work email(not the username that has smi or spindlemedia in it).
3. Check the “I’m not a robot” box and pass the robot test. Then click REGISTER. You will receive a message to check your email for a verification link from Spindlemedia.
4. Open the email, click the link, and follow the steps to set your password. Then click UPDATE & LOGIN.
5. You’ll be taken back to the Freshdesk website with confirmation that your password has been updated. Happy ticketing!
